Our Client Is Seeking a Seasoned Front Desk Officer Who Will Serve As The Face Of The Organisation, Ensuring Every Visitor And Caller Receives a Professional, Welcoming, And Lasting First Impression. The Ideal Candidate Will Combine Strong Administrative Skills With Digital Communication Expertise, Seamlessly Managing Front-Office Operations While Leveraging Modern Tools Such As CRM Systems, AI-Assisted Communication, And Social Media Platforms To Enhance Customer Engagement And Organisational Efficiency.
Duties And Responsibilities
Receiving Visitors At The Front Desk By Greeting, Welcoming, Directing And Announcing Them Appropriately.
Answering Screening And Forwarding Incoming Phone Calls.
Receiving And Sorting Daily Mail.
Social Media Management Skills.
Ms Office Skills.
Experience And Qualifications
Diploma Or Degree In Business Admin, Office Management Or Marketing
Certification In Digital Communication Or Al Tools
CRM Systems And Social Media Management
Strong Written And Verbal Communication Skills
Minimum 2 years Experience In Front -Office Or Administration Role
Al Assisted Communication
Prompt Engineering Basics
Al Powered And Scheduling Admin
Document Automation
CRM And Work Flow Tools